These key components work together to facilitate quality management processes:

• Document Management: robust document management capabilities in a centralised repository for ISO standards, operating procedures, work instructions, forms, templates and other relevant documents. Version control, check-in/check-out, metadata and an effective search.
• Document Control: establishes controlled processes for document creation, review, approval and distribution. Workflows can be configured to route documents to appropriate stakeholders for review and approval, ensuring that only authorised versions of documents are available to users.
• Standard Operating Procedures (SOPs) and Workflows: define and automate workflows to streamline document review and approval, change management and non-conformance management – ensure that procedures are followed consistently and that necessary actions are taken at each stage of the process.
• Collaboration and Communication: enable teams to work together effectively on quality-related initiatives. Users can collaborate on document authoring, have discussions, share updates and track progress. Co-authoring, comments and alerts enhance communication and foster collaboration among team members.
• Audit and Compliance Tracking: track and manage audit activities, findings, and corrective actions. Create audit checklists, schedule and assign audits, record audit findings and track the implementation of corrective and preventive actions to ensure compliance with ISO standards and regulatory requirements.
• Training and Knowledge Management: create and store training materials and capture employee certifications.
• Search: easily find relevant resources and share best practices across the organisation.